Complaints Procedure
We strive to provide our clients the best possible service however in unlikely circumstances you have any issues that you...
Account Management
-
-
GDPR Compliance
We comply in accordance with the General Data Protection Regulation (GDPR), this also means our customers must also meet their... -
How to cancel your hosting or domain name
Unless otherwise stated there are no fixed contracts, you may cancel at anytime. If you cancel early there are no... -
How to create sub account for client area access
You are able to create sub-accounts in the client area and assign various permission to those users or give them... -
How to update your account details
You can update your account details and marketing preferences any time from the client area. Quick walkthrough below. Updating your... -
Making late payments & service termination post due date
If after 1 day of your due date you do not make payment then your service will get suspended. You can then... -
Payments via Credit/Debit Card
We offer Credit/Debit Card option for all clients and accept Visa, MasterCard & American Express along with Apple Pay on... -
Payments via PayPal
We offer PayPal Agreement option for clients wanting to auto renew via PayPal. You can of course alternatively choose the... -
Requesting a Refund
Please see the current policy on refunds from the terms & conditions: https://iniz.com/terms As stated in the terms we do not... -
Securing Your Account with Two Factor Authentication
With two factor authentication (2FA), you’ll protect your account with something you know (your password) and something you have (your...
Need Support?CONTACT SUPPORT