Complaints Procedure
We strive to provide our clients the best possible service however in unlikely circumstances you have any issues that you...
Account Management
GDPR Compliance
We comply in accordance with the General Data Protection Regulation (GDPR), this also means our customers must also meet their...How to cancel your hosting or domain name
Unless otherwise stated there are no fixed contracts, you may cancel at anytime. If you cancel early there are no...How to create sub account for client area access
You are able to create sub-accounts in the client area and assign various permission to those users or give them...How to update your account details
You can update your account details and marketing preferences any time from the client area. Quick walkthrough below. Updating your...Making late payments & service termination post due date
If after 1 day of your due date you do not make payment then your service will get suspended. You can then...Payments via Credit/Debit Card
We offer Credit/Debit Card option for all clients and accept Visa, MasterCard & American Express along with Apple Pay on...Payments via PayPal
We offer PayPal Agreement option for clients wanting to auto renew via PayPal. You can of course alternatively choose the...Requesting a Refund
Please see the current policy on refunds from the terms & conditions: https://iniz.com/terms As stated in the terms we do not...Securing Your Account with Two Factor Authentication
With two factor authentication (2FA), you’ll protect your account with something you know (your password) and something you have (your...
Need Support?CONTACT SUPPORT